Business Intelligence Benefits | Applications and BI tools

What is Business Intelligence?

Business intelligence benefits refer to the technology-driven process advantages for analysing the data and delivering the actionable information that guides managers, workers and executives to make informed business decisions.

For the business intelligence process, the company gathers data from external sources and internal IT systems, go through analysis, run queries related to the data, create visualizations, prepare business intelligence benefits reports and dashboards to make results available to users for strategic planning & operational decision making.

Business Intelligence Benefits
Business Intelligence Benefits

The objective of business intelligence benefits is to make better decisions that enable the company to improve operational efficiency, gain an advantage over competitors and increase revenue. Business intelligence registers a variety of analytics like reporting tools and data management in addition to methodologies to achieve the goal.

Business Intelligence Benefits 

The business intelligence benefits become a prominent factor why the companies choose a variety of tools to take the following advantages:

What are Business Intelligence Benefits
What are Business Intelligence Benefits

Faster analysis 

Business intelligence benefits by pulling data from various sources in the data warehouse and helping the users query, dashboards and drag-drop reports. It makes the analytics easier and more intuitive that even empowers non-technical users to interpret stories from data without even learning code. This eliminates the guesswork in your decision-making process and ensures resources are used effectively.

Increased organisational efficiency 

It helps the leaders to access data and gain a holistic view of operations to set the benchmark against the larger organisations. Like Pfizer collaborated and developed models to optimize patient diagnosis faster. Through this employees get greater time to focus on new programs and innovative products.

Improved customer experience 

Business intelligence benefits directly customer relations and experience. The dashboards pull data from operations and customer chat service sessions. Like Verizon was able to improve its customer service and identified opportunities. Business intelligence helps businesses eliminate bottlenecks, refine business processes, automate daily tasks, prioritize activities without manual labour, and stay organized. A successful BI implementation can help you provide improved customer service, ensuring the sales team’s selling is utilized productively.

Increased competitive advantage 

Organizations can be more competitive by knowing their performance in the market. Using business intelligence benefits to keep updated with changes in the industry, and anticipate customer needs and seasonal trends. Business intelligence helps businesses eliminate bottlenecks, refine business processes, automate daily tasks, prioritize activities without manual labour, and stay organized. A successful BI implementation can help you provide improved customer service, ensuring the sales team’s selling is utilized productively.

Improved employee satisfaction 

Departments that cannot access their data without the help of a data business intelligence analyst, can now jump to data with little training. Business intelligence benefits from the usage of non-technical users which gives the satisfaction of handling their content. Business intelligence helps businesses eliminate bottlenecks, refine business processes, automate daily tasks, prioritize activities without manual labour, and stay organized. A successful BI implementation can help you provide improved customer service, ensuring the sales team’s selling is utilized productively.

Increased revenue

Business intelligence is a vital tool for companies looking to optimize their revenues. It provides information which is required to improve your business’s bottom line and improve your business. BI gives you critical insights into customer behaviour to determine where to alter your marketing strategy to increase sales. Business intelligence helps you identify where to reduce costs.

You can also find reduced product prices from different vendors. This lessens outgoing expenses, boosting your organization’s bottom line. BI allows you instant access to all your business’s data in one location, eliminating the time wasted looking for data, reducing costly inefficiencies, and increasing productivity. This optimizes your profits.

Improved sales and marketing efforts

Using BI software, you can rank them depending on their purchase frequency, recency, and value. This helps you build a detailed profile of your most profitable customers to channel your marketing efforts and resources better to target similar leads.

Using the insights business intelligence software provides, your sales and marketing team can improve their forecasts’ accuracy by accommodating product promotions, seasonal demand, causal variables, slow-moving products, and more. BI software can also help you plan, track and evaluate your promotional activities’ success to determine the marketing campaigns your customers are reacting well to.

A better decision-making process

Business intelligence structures your business data and makes it simple to analyze, enhancing strategic decision-making. It keeps your organizational data up-to-date and at a central location, leading to improved business performance and higher financial performance. 

What are Business Intelligence and Analytics?

To explain what is business intelligence and analytics, are data management solutions implemented in organisations and companies to gather present and historical data using software and statistics to interpret raw information and transfer insights for better future decisions.

However, both business intelligence and analytics provide insight vision but the difference occurs to find how they do it and what information they provide.

Business analytics: It determines the question of why whatever happened in the past. It contributes to knowing casualty and factors. Moreover, business analytics use the questions to make predictions of the future.                                                                                                     Business intelligence: It finds out what and how things happened in the past that lead to present situations. It considers patterns and big trends without predicting too much about the future.

Point of difference 

The variances determine the size and age of the organisation, the desire of the company to invest in the future or present and trends in job growth or business language. As a result, leaders must consider the following points before deciding the amount to invest in analytical tools and business intelligence benefits. 

Size and Age of Organisation 

The size of the company also reflects whether a business intelligence analyst is employed or analytical tools. Traditionally marketed for large organisations, may prefer to use business intelligence tools. 

Moreover, the age of an organisation influences a manager’s decision to opt between the two. If a new business is introduced with massive changes then business analytics can be most useful to predict business trends.  They are appealing to startups with a large amount of data who want to be competitive with more established companies.

However, the well-established or old players in the market want to know about employee performance and organisational processes. As a result, business intelligence analyst tools work appropriately. Whereas few companies use a combination of business intelligence benefits and analytical tools. 

Trends in Jobs and Language 

Business analytics is a trendy and newer term as compared to business intelligence benefits even when they have overlapping definitions. Many people follow Google searches for business analytics rather than choosing a description of predictive and statistical tools.

There has been a shortage in the current talent of data engineers, directors of analytics and data scientists reflecting growth in the field. 

Future v/s present focus

This point focuses on the disparity between the two based on the present or future challenges of an organisation. Business intelligence involves analysing historical data to predict present working while business analytics uses past data to find how and what can happen in future to move forward. 

Business intelligence benefits leaders who are convinced with business operations but want to focus on pain points in efficiency, workflow, specific goal and streamlining processes. While, organizations that want to change their major functioning and business model, might use business analytics for useful insights. 


Overall the business intelligence benefits in navigating industrial or organisational challenges and ensures that the company take the decisions targeting the prime goal of the business using statistical and predictive tools. However, there are various tools use by different companies according to their needs. Furthermore, applications and examples are quotes to explain the value of the BI in an organisation.

Frequently Asked Questions (FAQs)

What are the Eight benefits of business intelligence?

Here are the eight benefits of business intelligence:

  • Faster analysis 
  • Increased organisational efficiency 
  • Improved customer experience 
  • Increased competitive advantage 
  • Improved employee satisfaction 
  • Increased revenue
  • Improved sales and marketing efforts
  • A better decision-making process
What is the purpose of business intelligence?

Overall, the role of business intelligence is to improve an organization’s business operations through the use of relevant data. Companies that effectively employ BI tools and techniques can translate their collected data into valuable insights about their business processes and strategies.

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