Business Analyst Case Study


Business analyst case study is used to give near-world exposure to a business analyst. So, in this post, we will be discussing what is business analysis, what is business analysis, and what are the requirements and strategies of an analyst. Plus, a business case analysis example for better understanding. Let’s start with understanding what is business analysis before we go to analyst case studies.

What is business analysis?


Business Analysis is a search for identifying the business needs, threats, problems and finding and implementing the solutions and changes which are required for the business.


It has three different roles which define the discipline

  1. Analysing the whole business, and its elements to identify any process or elements and identifying the spots which require changes.
  2. To find every possible solution for any business problem and to implement the most suited solution.
  3. And, therefore, to evaluate the new process of working.
Business Analyst Case Study
Business Analyst Case Studies

who is Business Analyst?

A business analyst is also known as BA analysis the business process, systems, documentation, business model, and technologies to identify the problems and to guide the business towards a better process, structure, product, and technology.

In business analysis, there are many more roles than just business analysis like business systems, systems, processes, product analysis, data scientist etc.

And to understand, what is business analyst, now understand the business analyst roles.  

Business Analyst Role

Before we understand the business analyst case study, let’s understand the business analyst’s role in an organization. To get a better understanding of the job and their roles and responsibilities.

Business Analyst Role
Business Analyst Role

Understand Business Requirements 

The very first thing of an analyst is to understand the needs and requirements of the business and what requirements the business is lacking.

Finding Solutions

The business analyst’s role is to find the solutions for problems which are gathered in the business process, requirements systems, technologies etc.

Project Implementation

A business analyst not only has to create a solution plan plus they have to design and implement the solution in an organization. 

Requirements For Function

It is important to analyze what is required to complete the project. As a result, to understand the business analyst case study understand an analyst identifies the requirements needed and to fulfil those requirements.


Another business analyst role is to test their processes, solutions, and techniques before implementing and making them perfect for the organization. 

Decision Making & Problem-Solving

It is one of the roles which is spread all of their jobs because of making a decision and solving problems. For every problem in business, a business analyst is to find and implement the solution. 

Maintenance of System and Operations

A  business analyst also says that they have to provide maintenance, system validation reports, and deactivation plans. Plus, the analyst is also involved in evaluating the replacement or deactivation is needed.

Moreover, for a better understanding of the business analyst role and these business analyst case study, here are the business analysis requirements and business analysis techniques. Therefore, it explains how a business analyst works.  

Business analysis requirements

Business analysis requirements are divided into different categories. It is a piece of documentation which includes their needs, things which need updations changes etc.

Business Analysis Requirements
Business Analysis Requirements

So business analysis requirements are classified into:


Firstly, it’s important to understand who are the stakeholders, to understand business analyst case study the related stakeholders play an important role in understanding their needs and requirements and understanding how business decisions will impact them.

Documenting and fulfilling the stakeholder’s requirements fulfils their requirements and later they fulfil the business requirements.


Secondly, to create a systematic business plan which includes all the requirements, a working map of the business, and a structure of responsibilities of each person.


Solution requirements are said to the process or quality improvement i.e changes that are made in the business process or in quality that will fulfil the stakeholder’s requirements. Such a problem will be discussed later in the business analyst case study. As a result, solution requirements in business analysis requirements are classified into:

  • Functional Requirments
  • Non Functional Requirments


These requirements are referred to the changes that which business wanted in its process. Therefore, in simple terms, it is a process of a transaction from the current state to the target state.

A transition can be about any process or domain which might be misunderstood, so it’s important to document before start working on the project. 

business analysis techniques

Business analysis techniques are some of the ways through which business analyst use to determine the environment of the business. These techniques are used later in the business analyst case studies.

Also, these techniques determine which business decisions can be most effective and from which decisions the firm has to face consequences

Business Analysis Techniques
Business Analysis Techniques

Here are the 4 most common business analysis techniques:


MOST refers to Mission, Objectives, and Strategies. It helps in evaluating the internal analysis of the mission statement. Furthermore, it formulates strategies to tackle hurdles in achieving organisational objectives


It helps in analysing the external environment of the organization. PESTLE stands for:

  • Political: changes in political parties in their ideology, and their policy can affect business decisions.
  • Economical: the economic conditions, economic growth and other economic factors.
  • Social: environment of social society and analysing how the business will be impacted form society culture  
  • Technology: latest technology, and upcoming changes to keep business decisions accurate.
  • Legal: Law, rules, and regulations which are related to the business environment.
  • Environmental: analysing how the business decision will impact the environment.


In business analyst case study a business divides into four parts. And an organization can take four different decisions for each segment. Also, SWOT analysis has four different segments are:

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Organization analysis of each aspect of business and each business aspect goes to one of these segments.

So, the organization knows which segments need improvements and what are their USPs   


MoSCoW stands for Must or Should, Could or Would. This technique requires analyses of every requirement and marks its level of prioritization.

Afterwards, requirements with the highest prioritization get priority attention.

Business Analyst Case Study

To understand an analyst job, a business analyst case study will give a real example. So, here is the problem and followed by the solution of how a business analysis example will solve the problem:


In the problem section of the business analyst case study, we discuss the actual problem of the business case analysis example. Furthermore, it is a problem for the consumer goods company (food industry) that are targeting to expand their business. Therefore, here is the problem for business analysis example:

A large food organization who manufacturers products to make cooking easy and they think of improving their product offerings the quality of their products. Company is providing regular ketchup, regular mayonnaise, spreads, gravy mix etc. But, companies understand the Indian market which requires much more of better quality and to enhance the user experience. Therefore, to create business analyst case studies. The company wanted a market test to analyzes the market and find a suitable process for improving qualit


The target for a business analyst is to find the insights of quality measurement systems’ best practises which are required to create better products and the tools and the process which will be required to do so.


The solution for these business analyst case studies is divided into subparts. Moreover, the process for finding quality improvement is to find the benchmarking, creating tools, continuous feedback and finalization.

Business Analyst Function Flow
Business Analyst Function Flow

Information gathering

The very first step of any business problem is to gather information as as possible related to that business analysis example. However, gather all the background information related to background i:e information related to the department, and the history of the problem in the organization.

Afterwards, it’s important to understand the various elements which can affect the business analysis strategy. Two models for information gathering:

  • PESTEL Analysis: This method analyzes the external environment of the business. The impacts of different environments on your business or your business decisions.
  • Porter’s Five Force Model: In the analysis of the business environment or impact on business decisions by evaluating Industry competitors, new entrants, substitutes, buyers and suppliers.

  Identify Related Stakeholders

As we are moving further in our business analyst case study, an analyst needs to identify all the stakeholders who are associated with the decision. It’s important to understand how different groups can be affected by the decision.

So it’s, important to take a decision which suits each group of the business. Different groups in business are:

  • Shareholders
  • Employees
  • Suppliers
  • Customers
  • Competitors

Discover Business Objectives

As the business case study examples say after the background information and understanding of the stake behind the decision. Also, it’s important to understand that the decision will reflect the company’s objective. Moreover, every business case analysis example shows that the decision of the business reflects the business objectives, vision and mission.

Analysis & Benchmarking

Moving further in the business analyst case study and according to our problem of improving product quality improvement.

Analysing the recent process of setting up benchmarks. To create high-quality food products, here is the process:

  • Firstly measure the old process and benchmarks
  • Compare the organization’s benchmark with competitors’ benchmarks and standards.
  • Research for standards and benchmarks needed for improving the quality.
  • In-depth interviews and a survey frames the conduction by the production head, researchers, and experts, to identify small sports to improve.

Tool Creation

After all the findings and research work, the next step in the business analysis example is to create tools and fill the loopholes in the existing process to create a more suitable method.

Note: The process of tool creation and mapping is theoretical.

Afterwards, a final document which includes the findings, and research. Plus, the most suitable process will get on documents.

Requirements for new process added to the document.

Trial Runs

As the name suggests in this business analyst case study the designed plan gets trial runs. The goal is to achieve the perfect quality of food. Moreover, it creates more than one process in theory with different variations.


After continuous trials and feedback, it is essential to determine the best alternative in the next step of the business analyst case study. As a result, the organization select the best alternative which is most suited and effective. Calculation of process effectiveness:

  • Cost
  • Quality of product
  • Time
  • Space

Evaluate Value Added By Project

In the final stage of our business analyst case study, it is important to determine how effective and how the process of improving quality added to the profit levels of the business.

So, it was one of the business analyst case studies to explain real-world working and their requirements and strategies.


What is case study for business analyst?

Business case studies, either involves an ongoing issue or company’s success, an analysts have communicative tools to determine the right desicons for business. Plus they demonstrate higher value & competence.

How do you write a case study for a business analyst?

Steps to write a sase study analysis

  • Step 1: Investigate the Company’s History and Growth
  • Step 2: Identify Strengths and Weaknesses
  • Step 3: Examine the External Environment.
  • Step 4: Analyze Your Findings.
  • Step 5: Identify Corporate-Level Strategy.
  • Step 6: Identify Business-Level Strategy.
  • Step 7: Analyze Implementations.

What Does a Business Analyst Do?

Business analysts go by many other job titles, including:

  • Business Architect
  • Business Intelligence Analyst
  • Business Systems Analyst
  • Data Scientist
  • Enterprise Analyst
  • Management Consultant
  • Process Analyst
  • Product Manager
  • Product Owner
  • Requirements Engineer
  • Systems Analyst

What is business analysis?

Business Analysis is a search for identifying the business needs, threats, problems and finding and implementing the solutions and changes which are required for the business.

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